1. Information we collect

Information you give us. When you request a quote or send a message through this website, we collect the details you enter: your name, phone number, email address (if provided), city, the services you are interested in, property type, timeline and any project description or photos you choose to share.

Information collected automatically. Like most websites, our hosting provider and the services listed below may record standard technical data such as your IP address, browser type, device type, the pages you visit and the date and time of your visit. We use this only to keep the site running, secure and improving.

Phone calls. If you call us, we keep the notes needed to prepare your quote and schedule your appointment.

2. How we use your information

To prepare and send the quote you asked for and to answer your questions.
To schedule, perform and follow up on reglazing services, including warranty service.
To keep records required for our written warranty and for accounting.
To protect the website and our business from fraud, spam and abuse.

We do not sell your personal information, and we do not use it for third-party advertising. We only contact you about your project or warranty unless you ask us for something else.

We share personal information only with service providers who help us run the website and the business, for example the form-delivery service that forwards your quote request to us, our web hosting provider, and spam-protection services. These providers may only use your information to provide their service to us. We may also disclose information if required by law or to protect our rights, property or safety.

4. Cookies and analytics

This website does not set tracking cookies of its own. Third-party services embedded on some pages (listed below) may set their own cookies or collect usage data according to their policies. You can block cookies in your browser settings; the site will still work.

5. Third-party services

hCaptcha protects our forms from automated spam. Use of hCaptcha is subject to the hCaptcha Privacy Policy and Terms of Service.
Google Maps displays our service area on the home and contact pages, subject to the Google Privacy Policy.
Google Fonts serves the typefaces on this site; font requests may send your IP address to Google.

6. Retention and security

Quote requests and customer records are kept for as long as needed to provide the service, honor the warranty and meet accounting and legal obligations, then deleted. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.

7. Your California privacy rights

Santa Ana Reglazing is a small local business and does not meet the thresholds that make the California Consumer Privacy Act (CCPA) apply. Even so, California residents may contact us to ask what personal information we hold about them, request a copy, request correction or deletion, or opt out of any marketing communication. We respond to verified requests within 30 days and never treat you differently for exercising these rights. We do not sell personal information and have not done so in the preceding 12 months.

8. Children

This website is intended for adults arranging home services. We do not knowingly collect personal information from anyone under 16. If you believe a child has submitted information to us, contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. The effective date at the top of the page shows when it was last changed. Continued use of the website after a change means you accept the updated policy.

10. Contact

Questions or requests about this policy or your information: call (714) 439-5614 or send a message through our contact page. We do not publish an email address, to keep our inbox free of automated spam so that your message reaches us.

Santa Ana Reglazing · Santa Ana, CA 92701

Privacy Policy